Privacy Policy

1 OVERVIEW

RICHABLE FINANCIAL TECHNOLOGIES PVT. LTD. (“Company”, “we”, “our”, “us”) recognizes the importance of protecting the privacy of individuals who interact with our platform, services, and advisory offerings.

This Privacy Policy outlines in detail how we collect, process, store, safeguard, and disclose user information. By accessing or using our services, you acknowledge that you have read and understood this Policy and agree to its terms.

2 REGULATORY ALIGNMENT

Our data handling practices are designed to comply with applicable laws in India and align with the standards prescribed by the Securities and Exchange Board of India (SEBI) for investor protection, transparency, and responsible data usage.

3 CATEGORIES OF INFORMATION COLLECTED

To deliver a seamless and personalized experience, we may collect different types of information:

3.1 PERSONAL IDENTIFICATION INFORMATION

This includes details that can directly or indirectly identify you:

• Full name
• Email address
• Mobile number
• Residential or correspondence address

These details are typically collected during registration, onboarding, or communication with the Company.

3.2 FINANCIAL & ADVISORY-RELATED INFORMATION

As part of our advisory services, we may collect:

• Investment preferences and goals
• Risk tolerance and financial profile
• Trading or investment-related inputs shared voluntarily

This information enables us to tailor insights and recommendations relevant to your needs.

3.3 TECHNICAL & USAGE DATA

When you access our platform, certain technical data is automatically collected:

• IP address and approximate location
• Device type, operating system, and browser details
• Pages visited, session duration, and interaction patterns

This data helps us improve platform performance, security, and usability.

4 PURPOSE AND USE OF INFORMATION

We process user data responsibly and only for legitimate purposes, including:

• Delivering and enhancing advisory services
• Customizing content based on user preferences
• Providing timely alerts, updates, and communication
• Ensuring regulatory and legal compliance
• Detecting and preventing fraud, abuse, or unauthorized activities
• Conducting internal analytics to improve service quality

We do not use your information for purposes that are incompatible with the above objectives.

5 DATA PROTECTION AND SECURITY MEASURES

We adopt a multi-layered security approach to safeguard your information:

• Implementation of encryption protocols for sensitive data
• Secure hosting environments with controlled access
• Role-based access restrictions within the organization
• Continuous monitoring for vulnerabilities and threats
• Periodic security audits and system updates

While we strive to maintain the highest standards of data protection, users should understand that no digital system is entirely immune to risks.

6 DATA SHARING AND DISCLOSURE

We treat user data with strict confidentiality and follow a controlled sharing approach. We may disclose information only under the following circumstances:

• When required by law, regulation, or legal process
• When requested by regulatory authorities such as Securities and Exchange Board of India
• To trusted third-party service providers working on our behalf (under strict confidentiality agreements)
• With explicit user consent

We do not sell, rent, or commercially exploit user data under any circumstances.

7 COOKIES AND TRACKING TECHNOLOGIES

Our platform uses cookies and similar technologies to:

• Enhance user experience
• Remember user preferences
• Analyse platform performance and engagement

Users have the option to manage or disable cookies through their browser settings; however, doing so may affect certain functionalities of the platform.

8 DATA RETENTION POLICY

We retain user information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal, regulatory, and audit requirements
• Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

9 USER RIGHTS AND CONTROL

We respect your control over your personal data. You have the right to:

• Request access to the information we hold about you
• Seek correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal obligations
• Withdraw consent for specific data usage (where applicable)

Requests can be made through the contact details provided below.

10 THIRD-PARTY PLATFORMS

Our platform may include links to third-party websites or services.

Please note:

• These platforms operate independently
• We do not control their privacy practices
• Users are advised to review their respective policies before sharing data

11 CONFIDENTIALITY COMMITMENT

Protecting user trust is central to our operations. We ensure that:

• Personal data is accessed only by authorized personnel
• Internal policies enforce strict confidentiality standards
• Data misuse or unauthorized disclosure is strictly prohibited

12 UPDATES TO THIS POLICY

We may revise this Privacy Policy periodically to reflect:

• Changes in legal or regulatory requirements
• Updates in our services or technology
• Improvements in data protection practices

Users are encouraged to review this page regularly. Continued use of our services signifies acceptance of the updated policy.

13 CONTACT DETAILS

For any privacy-related queries, concerns, or requests:

RICHABLE FINANCIAL TECHNOLOGIES PVT. LTD.
Kolkata, West Bengal, India
Email: richable.technologies@gmail.com
Phone: +91 8509618882